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Description

Description & Specs

This outdoor kegerator is perfect for beer enthusiasts, providing a convenient and refreshing way to enjoy your favorite brews. With its durable construction and advanced cooling system, it's ideal for outdoor kitchens and entertaining areas. The kegerator features a spacious interior and adjustable thermostat, allowing you to store and serve your beers at the perfect temperature. Whether you're hosting a party or just want to enjoy a cold beer on a warm day, this outdoor kegerator is a great addition to any outdoor space.

Specifications

UPC Code
619655065328
Configuration
Built-In
Class
Premium
Number of Taps
2 Taps
Can Capacity
165 Cans
Door Color
Stainless Steel
Cabinet Color
Stainless Steel
Interior Material
Plastic
Exterior Material
Stainless Steel
Shelf Material
N/A
Food Safety Certified
No
Cooling System
Compressor
Cooling Type
Forced Air
Refrigerant Type
R-134a
Ambient Temperature Range
55 - 115 Degrees
Temperature Range
34 - 46 Degrees
Defrost Type
Manual
Volts
115 Volts
Amps
15 Amps
Energy Star Compliant
No
Sabbath Mode
No
Door Alarm
No
Door Storage
No
Self Closing Door
No
Hinge Type
Right Hinge
Counter Depth
Counter Depth
Venting
Front Venting
Door Lock
No
Commercial Grade
No
Made in the USA
Yes
Extra Features
N/A

Dimensions

Width
23.875"
Depth
23.75"
Height
33.75"
Weight
140 Lbs
Cut Out Width
24 Inches
Cut Out Depth
27 Inches
Cut Out Height
34 Inches
Cut Out Dimensions
24" W x 27" D x 34" H

Documents & Downloads

3594 Installation Owner's Manual

Warranty

If you want to submit a claim against your warranty, please send us an email to support@designingbackyards.com with the product information, pictures (as needed) and order number and we will help you submit the claim with the manufacturer for an expedite resolution.

Fire Magic premium gas grills are an investment that lasts a lifetime. That’s because we design, engineer and build Fire Magic premium gas grills to the absolute highest quality standards for unmatched beauty and performance to be enjoyed for years and years. It’s why we stand behind our products by offering the industry’s best warranty programs. The pride of owning a Fire Magic Grill lasts a lifetime.

When Investing in a Grill, Consider the Assurance Provided By the Fire Magic Warranty:
– Fire Magic pays for the first two years labor allowance
– Fire Magic pays for shipping warranted replacement parts
– Fire Magic pays for shipping warranted defective parts back to the factory
– Fire Magic’s qualified technical service representatives are available 10 hours a day 5 days a week to assist with questions, installation and service.

Lifetime Warranty
Cast stainless steel burners, Choice stainless steel u-shaped burners, Fire Magic Diamond Sear and rod stainless steel cooking grids and stainless steel housing are under warranty for as long as you own your grill.

Fifteen Year Warranty
Brass valves, inner liners, manifold assemblies, porcelain (including ovens and barbecue faces) and backburner assemblies (except ignition systems) are under warranty for fifteen (15) years.

Ten Year Warranty
Electric Grills stainless steel cooking grids and housing.
Gourmet griddles and pizza ovens (except ignition and electronic parts)
are under warranty for ten (10) years(except ignition systems).

Five Year Warranty
Flavor grids, infrared burners in the grill, charcoal stainless steel grills (except for the charcoal pan, charcoal grid, thermometer and ash tray which are under warranty for one year) are under warranty for five (5) years.

Three Year Warranty
Fire Magic side burners, Electric Outdoor Induction Cooker, and all other Fire Magic grill, gourmet griddle and pizza oven components (except ignition systems and electrical parts) are under warranty for three (3) years.

One Year Warranty
Fire Magic ignition systems (excluding batteries), electronic components (including lights and thermometer) and grill, gourmet griddle and pizza oven accessories are under warranty for one (1) year.

Product Registration Form: https://salesforce.123formbuilder.com/form-5713298/

Shipping

Shipping Policy

Thank you for shopping with Designing Backyards! We strive to provide a smooth and efficient online shipping experience for all our customers in the United States.

Shipping Location

We ship exclusively within the contiguous United States, utilizing our network of authorized third-party distributors who maintain established relationships with brand companies.

Shipping Cost

  • FREE shipping on all orders.

Estimated Delivery Time

  • 3-5 business days

These timeframes are estimates and may vary based on your location, product purchased, weather conditions, or carrier limitations. Most orders arrive before the maximum estimated timeframe.

Order Cut-Off Time

04:00 PM (GMT-05:00) Eastern Standard Time (New York) for same-day processing.

Shipping Method

Standard shipping. The company will choose the shipping method.

We reserve the right to choose the carrier. Once shipped, we cannot change the delivery address or schedule. Most carriers will call in advance to schedule delivery.

Larger items are shipped via freight and left at the curb. Customers are responsible for moving the items. Please inspect the delivery for damage or missing items and note them on the delivery receipt.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details. You can also track your order on our order tracking tool. Please allow 24 hours for tracking info to update.

Shipping Delays

Delays may occur due to weather, carrier issues, or other unforeseen events. If your order is delayed, please contact us at support@designingbackyards.com.

Incorrect Address & Undeliverable Packages

Customers are responsible for providing the correct shipping address. If the package is returned, we will reach out for the updated address. Reshipping/restocking fees may apply.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the carrier. If you believe your package is missing, contact the carrier or email us at support@designingbackyards.com and we’ll help investigate.

Contact Information

For questions about our shipping policy, please contact us:

Thank you for choosing Designing Backyards!

Return & Refund

At Designing Backyards, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 60-day return policy.

Returns

  • Return Process: Returns must be initiated by email. Please send your request to support@designingbackyards.com with the order number and the product name.
  • Return Period: Items must be shipped within 60 days of delivery.
  • Return Costs: Free return within 60 days. No returns accepted after. Customers will not be responsible for shipping costs.
  • Condition & Type: Items must be unused, in original packaging, and not be final sale items.
  • Return Address: The return address will be provided when the return is approved.

Refunds

  • Refund Processing Time: Refunds will be issued within 7 business days after the item is received and inspected.
  • Refund Method: Refunds will be processed via the original payment method.

Contact Information

For any questions regarding our refund or return policies, please reach out to us at:

Fire Magic Outdoor Rated Kegerator Beer Fridge | 3594-DR (DL)

SKU: 3594-DR

UPC: 7469111795473

Original price $7,092.00 - Original price $7,092.00
Original price $7,092.00
10% OFF
Shipping + FREE Shipping
$6,382.80
Shipping + FREE Shipping
$6,382.80 - $6,382.80
Current price $6,382.80
Taxes No sales tax*
Choose a Door Hinge

Description & Specs

This outdoor kegerator is perfect for beer enthusiasts, providing a convenient and refreshing way to enjoy your favorite brews. With its durable construction and advanced cooling system, it's ideal for outdoor kitchens and entertaining areas. The kegerator features a spacious interior and adjustable thermostat, allowing you to store and serve your beers at the perfect temperature. Whether you're hosting a party or just want to enjoy a cold beer on a warm day, this outdoor kegerator is a great addition to any outdoor space.

Specifications

UPC Code
619655065328
Configuration
Built-In
Class
Premium
Number of Taps
2 Taps
Can Capacity
165 Cans
Door Color
Stainless Steel
Cabinet Color
Stainless Steel
Interior Material
Plastic
Exterior Material
Stainless Steel
Shelf Material
N/A
Food Safety Certified
No
Cooling System
Compressor
Cooling Type
Forced Air
Refrigerant Type
R-134a
Ambient Temperature Range
55 - 115 Degrees
Temperature Range
34 - 46 Degrees
Defrost Type
Manual
Volts
115 Volts
Amps
15 Amps
Energy Star Compliant
No
Sabbath Mode
No
Door Alarm
No
Door Storage
No
Self Closing Door
No
Hinge Type
Right Hinge
Counter Depth
Counter Depth
Venting
Front Venting
Door Lock
No
Commercial Grade
No
Made in the USA
Yes
Extra Features
N/A

Dimensions

Width
23.875"
Depth
23.75"
Height
33.75"
Weight
140 Lbs
Cut Out Width
24 Inches
Cut Out Depth
27 Inches
Cut Out Height
34 Inches
Cut Out Dimensions
24" W x 27" D x 34" H

Documents & Downloads

3594 Installation Owner's Manual

Description

Description & Specs

This outdoor kegerator is perfect for beer enthusiasts, providing a convenient and refreshing way to enjoy your favorite brews. With its durable construction and advanced cooling system, it's ideal for outdoor kitchens and entertaining areas. The kegerator features a spacious interior and adjustable thermostat, allowing you to store and serve your beers at the perfect temperature. Whether you're hosting a party or just want to enjoy a cold beer on a warm day, this outdoor kegerator is a great addition to any outdoor space.

Specifications

UPC Code
619655065328
Configuration
Built-In
Class
Premium
Number of Taps
2 Taps
Can Capacity
165 Cans
Door Color
Stainless Steel
Cabinet Color
Stainless Steel
Interior Material
Plastic
Exterior Material
Stainless Steel
Shelf Material
N/A
Food Safety Certified
No
Cooling System
Compressor
Cooling Type
Forced Air
Refrigerant Type
R-134a
Ambient Temperature Range
55 - 115 Degrees
Temperature Range
34 - 46 Degrees
Defrost Type
Manual
Volts
115 Volts
Amps
15 Amps
Energy Star Compliant
No
Sabbath Mode
No
Door Alarm
No
Door Storage
No
Self Closing Door
No
Hinge Type
Right Hinge
Counter Depth
Counter Depth
Venting
Front Venting
Door Lock
No
Commercial Grade
No
Made in the USA
Yes
Extra Features
N/A

Dimensions

Width
23.875"
Depth
23.75"
Height
33.75"
Weight
140 Lbs
Cut Out Width
24 Inches
Cut Out Depth
27 Inches
Cut Out Height
34 Inches
Cut Out Dimensions
24" W x 27" D x 34" H

Documents & Downloads

3594 Installation Owner's Manual

Warranty

If you want to submit a claim against your warranty, please send us an email to support@designingbackyards.com with the product information, pictures (as needed) and order number and we will help you submit the claim with the manufacturer for an expedite resolution.

Fire Magic premium gas grills are an investment that lasts a lifetime. That’s because we design, engineer and build Fire Magic premium gas grills to the absolute highest quality standards for unmatched beauty and performance to be enjoyed for years and years. It’s why we stand behind our products by offering the industry’s best warranty programs. The pride of owning a Fire Magic Grill lasts a lifetime.

When Investing in a Grill, Consider the Assurance Provided By the Fire Magic Warranty:
– Fire Magic pays for the first two years labor allowance
– Fire Magic pays for shipping warranted replacement parts
– Fire Magic pays for shipping warranted defective parts back to the factory
– Fire Magic’s qualified technical service representatives are available 10 hours a day 5 days a week to assist with questions, installation and service.

Lifetime Warranty
Cast stainless steel burners, Choice stainless steel u-shaped burners, Fire Magic Diamond Sear and rod stainless steel cooking grids and stainless steel housing are under warranty for as long as you own your grill.

Fifteen Year Warranty
Brass valves, inner liners, manifold assemblies, porcelain (including ovens and barbecue faces) and backburner assemblies (except ignition systems) are under warranty for fifteen (15) years.

Ten Year Warranty
Electric Grills stainless steel cooking grids and housing.
Gourmet griddles and pizza ovens (except ignition and electronic parts)
are under warranty for ten (10) years(except ignition systems).

Five Year Warranty
Flavor grids, infrared burners in the grill, charcoal stainless steel grills (except for the charcoal pan, charcoal grid, thermometer and ash tray which are under warranty for one year) are under warranty for five (5) years.

Three Year Warranty
Fire Magic side burners, Electric Outdoor Induction Cooker, and all other Fire Magic grill, gourmet griddle and pizza oven components (except ignition systems and electrical parts) are under warranty for three (3) years.

One Year Warranty
Fire Magic ignition systems (excluding batteries), electronic components (including lights and thermometer) and grill, gourmet griddle and pizza oven accessories are under warranty for one (1) year.

Product Registration Form: https://salesforce.123formbuilder.com/form-5713298/

Shipping

Shipping Policy

Thank you for shopping with Designing Backyards! We strive to provide a smooth and efficient online shipping experience for all our customers in the United States.

Shipping Location

We ship exclusively within the contiguous United States, utilizing our network of authorized third-party distributors who maintain established relationships with brand companies.

Shipping Cost

  • FREE shipping on all orders.

Estimated Delivery Time

  • 3-5 business days

These timeframes are estimates and may vary based on your location, product purchased, weather conditions, or carrier limitations. Most orders arrive before the maximum estimated timeframe.

Order Cut-Off Time

04:00 PM (GMT-05:00) Eastern Standard Time (New York) for same-day processing.

Shipping Method

Standard shipping. The company will choose the shipping method.

We reserve the right to choose the carrier. Once shipped, we cannot change the delivery address or schedule. Most carriers will call in advance to schedule delivery.

Larger items are shipped via freight and left at the curb. Customers are responsible for moving the items. Please inspect the delivery for damage or missing items and note them on the delivery receipt.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details. You can also track your order on our order tracking tool. Please allow 24 hours for tracking info to update.

Shipping Delays

Delays may occur due to weather, carrier issues, or other unforeseen events. If your order is delayed, please contact us at support@designingbackyards.com.

Incorrect Address & Undeliverable Packages

Customers are responsible for providing the correct shipping address. If the package is returned, we will reach out for the updated address. Reshipping/restocking fees may apply.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the carrier. If you believe your package is missing, contact the carrier or email us at support@designingbackyards.com and we’ll help investigate.

Contact Information

For questions about our shipping policy, please contact us:

Thank you for choosing Designing Backyards!

Return & Refund

At Designing Backyards, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 60-day return policy.

Returns

  • Return Process: Returns must be initiated by email. Please send your request to support@designingbackyards.com with the order number and the product name.
  • Return Period: Items must be shipped within 60 days of delivery.
  • Return Costs: Free return within 60 days. No returns accepted after. Customers will not be responsible for shipping costs.
  • Condition & Type: Items must be unused, in original packaging, and not be final sale items.
  • Return Address: The return address will be provided when the return is approved.

Refunds

  • Refund Processing Time: Refunds will be issued within 7 business days after the item is received and inspected.
  • Refund Method: Refunds will be processed via the original payment method.

Contact Information

For any questions regarding our refund or return policies, please reach out to us at:

Description & Specs

This outdoor kegerator is perfect for beer enthusiasts, providing a convenient and refreshing way to enjoy your favorite brews. With its durable construction and advanced cooling system, it's ideal for outdoor kitchens and entertaining areas. The kegerator features a spacious interior and adjustable thermostat, allowing you to store and serve your beers at the perfect temperature. Whether you're hosting a party or just want to enjoy a cold beer on a warm day, this outdoor kegerator is a great addition to any outdoor space.

Specifications

UPC Code 619655065328
Configuration Built-In
Class Premium
Number of Taps 2 Taps
Can Capacity 165 Cans
Door Color Stainless Steel
Cabinet Color Stainless Steel
Interior Material Plastic
Exterior Material Stainless Steel
Shelf Material N/A
Food Safety Certified No
Cooling System Compressor
Cooling Type Forced Air
Refrigerant Type R-134a
Ambient Temperature Range 55 - 115 Degrees
Temperature Range 34 - 46 Degrees
Defrost Type Manual
Volts 115 Volts
Amps 15 Amps
Energy Star Compliant No
Sabbath Mode No
Door Alarm No
Door Storage No
Self Closing Door No
Hinge Type Right Hinge
Counter Depth Counter Depth
Venting Front Venting
Door Lock No
Commercial Grade No
Made in the USA Yes
Extra Features N/A

Dimensions

Width 23.875"
Depth 23.75"
Height 33.75"
Weight 140 Lbs
Cut Out Width 24 Inches
Cut Out Depth 27 Inches
Cut Out Height 34 Inches
Cut Out Dimensions 24" W x 27" D x 34" H
Documents & Downloads

Lifetime Warranty:

Cast stainless steel burners, choice stainless steel U-shaped burners, Diamond Sear & stainless steel rod cooking grids, and stainless steel housings are warranted for as long as you own your Fire Magic Grill.

Fifteen (15) Year Warranty:

Brass valves, inner liners, manifold assemblies, porcelain housings (including ovens and barbecue faces), and backburner assemblies (except ignition parts)

Ten (10) Year Warranty:

Electric grills, including stainless steel cooking grids, and housings. Built-in griddles (except ignition system)

Five (5) Year Warranty:

Flavor grids, infrared burners in the grill, charcoal stainless steel grills and smokers (except for the charcoal pan, charcoal grid, wood pellet screen, thermometer And ashtray; which are warranted for one [1] year)

Three (3) Year Warranty:

Side burners and all other Fire Magic grill components (except ignition systems and electrical parts)

One (1) Year Warranty:

Ignition systems (except batteries), electronic components (including lights and thermometers), and grill accessories.

Thirty (30) Days Warranty:

Replacement parts carry a 30 day warranty from the date of purchase.

To register your product with the manufacturer please send us an email to support@designingbackyards.com with your order number. 

Thank you for shopping with Designing Backyards! We strive to provide a smooth and efficient online shipping experience for all our customers in the United States.

Shipping Location
We ship exclusively within the contiguous United States, utilizing our network of authorized third-party distributors who maintain established relationships with brand companies.

Shipping Cost

  • FREE shipping on all orders.

Estimated Delivery Time

  • 3-5 business days

Please note that these timeframes are estimates and may vary depending on your location, product purchased, brand purchased, weather condition, carrier operational limitations among other variables. In most cases, your order will arrive well before the maximum estimated time frame.

Order Cut-Off Time

04:00 PM (GMT-05:00) Eastern Standard Time (New York) for same-day processing.

Shipping Method

Standard shipping. Company will choose the Shipping Method.

We reserve the right to choose which freightway carries your order. Once shipments are picked up by the shipping company, we can't change shipping addresses or schedule the delivery date: dates can be estimated with the information the shipping company shares with us. Most carriers call a few days in advance to schedule the delivery and a few hours before arriving on the day of the delivery to ensure a smooth hand-over.

Larger items and orders are shipped via freight on a pallet. The order is left at the curb, meaning that you need to move it into your home or backyard. Inspect your shipment for any damage or missing items, and note any issue in the document provided by the delivery driver.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can also track your order in our website order tracking tool. Please allow up to 24 hours for tracking updates to reflect. 

Shipping Delays

While we strive to deliver your order on time, occasional delays due to weather conditions, carrier issues, or other unforeseen circumstances may occur. If you experience a delay, please contact us at support@designingbackyards.com for assistance.

Incorrect Address & Undeliverable Packages

Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is entered and the package is returned to us, we will contact you for the correct details. Reshipping / Restocking fees may apply.

Lost or Stolen Packages

Designing Backyards is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package is missing, please contact the shipping carrier or email us at support@designingbackyards.com and we will assist in resolving the issue.

Contact Information

For any questions regarding our refund, or return policies, please reach out to us at: 

  • Email: support@designingbackyards.com

  • Phone: +1 (973) 397 5359

  • Office Hour: 9AM-5PM EST (Monday to Friday)

  • Live Chat: Available on our website during business hours

Thank you for choosing Designing Backyards!

At Designing Backyards, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 60-day return policy.

Returns
  • Return Process: Returns must be initiated by email. Please send your request via email to support@designingbackyards.com with the order # and the name of the product to be returned.
  • Return Period: Returns must be requested via email and items must be shipped within 60 days of delivery.

  • Return costs: Free return within 30 days. No returns after. Customers will not be responsible for shipping costs.

  • Return Process: Returns must be initiated by email. Please send your request via email to support@designingbackyards.com with the order # and the name of the product to be returned.

  • Condition & Type: Items must be unused and in original packaging, and not be final sale items.

  • Return Address: The return address will be provided when the return is approved.
Refunds
  • Refund Processing Time: Refunds will be issued within 7 business days after the returned item is received and inspected.

  • Refund Method: Refunds will be processed via the original payment method.

Contact Information

For any questions regarding our refund, or return policies, please reach out to us at: 

  • Email: support@designingbackyards.com

  • Phone: +1 (973) 397 5359

  • Office Hour: 9AM-5PM EST (Monday to Friday)

  • Live Chat: Available on our website during business hours

Free Shipping

Free delivery and returns on all orders

Secure Payments

Your payment information is processed securely

Lowest Price

We'll match any price!

Financing Available

Pay over time with financing, with rates as low as 0% APR

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Description & Specs

This outdoor kegerator is perfect for beer enthusiasts, providing a convenient and refreshing way to enjoy your favorite brews. With its durable construction and advanced cooling system, it's ideal for outdoor kitchens and entertaining areas. The kegerator features a spacious interior and adjustable thermostat, allowing you to store and serve your beers at the perfect temperature. Whether you're hosting a party or just want to enjoy a cold beer on a warm day, this outdoor kegerator is a great addition to any outdoor space.

Specifications

UPC Code 619655065328
Configuration Built-In
Class Premium
Number of Taps 2 Taps
Can Capacity 165 Cans
Door Color Stainless Steel
Cabinet Color Stainless Steel
Interior Material Plastic
Exterior Material Stainless Steel
Shelf Material N/A
Food Safety Certified No
Cooling System Compressor
Cooling Type Forced Air
Refrigerant Type R-134a
Ambient Temperature Range 55 - 115 Degrees
Temperature Range 34 - 46 Degrees
Defrost Type Manual
Volts 115 Volts
Amps 15 Amps
Energy Star Compliant No
Sabbath Mode No
Door Alarm No
Door Storage No
Self Closing Door No
Hinge Type Right Hinge
Counter Depth Counter Depth
Venting Front Venting
Door Lock No
Commercial Grade No
Made in the USA Yes
Extra Features N/A

Dimensions

Width 23.875"
Depth 23.75"
Height 33.75"
Weight 140 Lbs
Cut Out Width 24 Inches
Cut Out Depth 27 Inches
Cut Out Height 34 Inches
Cut Out Dimensions 24" W x 27" D x 34" H
Documents & Downloads

Lifetime Warranty:

Cast stainless steel burners, choice stainless steel U-shaped burners, Diamond Sear & stainless steel rod cooking grids, and stainless steel housings are warranted for as long as you own your Fire Magic Grill.

Fifteen (15) Year Warranty:

Brass valves, inner liners, manifold assemblies, porcelain housings (including ovens and barbecue faces), and backburner assemblies (except ignition parts)

Ten (10) Year Warranty:

Electric grills, including stainless steel cooking grids, and housings. Built-in griddles (except ignition system)

Five (5) Year Warranty:

Flavor grids, infrared burners in the grill, charcoal stainless steel grills and smokers (except for the charcoal pan, charcoal grid, wood pellet screen, thermometer And ashtray; which are warranted for one [1] year)

Three (3) Year Warranty:

Side burners and all other Fire Magic grill components (except ignition systems and electrical parts)

One (1) Year Warranty:

Ignition systems (except batteries), electronic components (including lights and thermometers), and grill accessories.

Thirty (30) Days Warranty:

Replacement parts carry a 30 day warranty from the date of purchase.

To register your product with the manufacturer please send us an email to support@designingbackyards.com with your order number. 

Thank you for shopping with Designing Backyards! We strive to provide a smooth and efficient online shipping experience for all our customers in the United States.

Shipping Location
We ship exclusively within the contiguous United States, utilizing our network of authorized third-party distributors who maintain established relationships with brand companies.

Shipping Cost

  • FREE shipping on all orders.

Estimated Delivery Time

  • 3-5 business days

Please note that these timeframes are estimates and may vary depending on your location, product purchased, brand purchased, weather condition, carrier operational limitations among other variables. In most cases, your order will arrive well before the maximum estimated time frame.

Order Cut-Off Time

04:00 PM (GMT-05:00) Eastern Standard Time (New York) for same-day processing.

Shipping Method

Standard shipping. Company will choose the Shipping Method.

We reserve the right to choose which freightway carries your order. Once shipments are picked up by the shipping company, we can't change shipping addresses or schedule the delivery date: dates can be estimated with the information the shipping company shares with us. Most carriers call a few days in advance to schedule the delivery and a few hours before arriving on the day of the delivery to ensure a smooth hand-over.

Larger items and orders are shipped via freight on a pallet. The order is left at the curb, meaning that you need to move it into your home or backyard. Inspect your shipment for any damage or missing items, and note any issue in the document provided by the delivery driver.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can also track your order in our website order tracking tool. Please allow up to 24 hours for tracking updates to reflect. 

Shipping Delays

While we strive to deliver your order on time, occasional delays due to weather conditions, carrier issues, or other unforeseen circumstances may occur. If you experience a delay, please contact us at support@designingbackyards.com for assistance.

Incorrect Address & Undeliverable Packages

Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is entered and the package is returned to us, we will contact you for the correct details. Reshipping / Restocking fees may apply.

Lost or Stolen Packages

Designing Backyards is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package is missing, please contact the shipping carrier or email us at support@designingbackyards.com and we will assist in resolving the issue.

Contact Information

For any questions regarding our refund, or return policies, please reach out to us at: 

  • Email: support@designingbackyards.com

  • Phone: +1 (973) 397 5359

  • Office Hour: 9AM-5PM EST (Monday to Friday)

  • Live Chat: Available on our website during business hours

Thank you for choosing Designing Backyards!

At Designing Backyards, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 60-day return policy.

Returns
  • Return Process: Returns must be initiated by email. Please send your request via email to support@designingbackyards.com with the order # and the name of the product to be returned.
  • Return Period: Returns must be requested via email and items must be shipped within 60 days of delivery.

  • Return costs: Free return within 30 days. No returns after. Customers will not be responsible for shipping costs.

  • Return Process: Returns must be initiated by email. Please send your request via email to support@designingbackyards.com with the order # and the name of the product to be returned.

  • Condition & Type: Items must be unused and in original packaging, and not be final sale items.

  • Return Address: The return address will be provided when the return is approved.
Refunds
  • Refund Processing Time: Refunds will be issued within 7 business days after the returned item is received and inspected.

  • Refund Method: Refunds will be processed via the original payment method.

Contact Information

For any questions regarding our refund, or return policies, please reach out to us at: 

  • Email: support@designingbackyards.com

  • Phone: +1 (973) 397 5359

  • Office Hour: 9AM-5PM EST (Monday to Friday)

  • Live Chat: Available on our website during business hours