Privacy policy
Last updated: March 13, 2025
This Privacy Policy describes how Asgard Ventures LLC, doing business as "Designing Backyards" ("Site", "we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from designingbackyards.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). "You" and "your" refer to users of the Services, whether customers, visitors, or others whose data we collect under this Privacy Policy.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not access or use our Services.
Disclaimer: The logos, trademarks, and brand names of products such as FireMagic, American Outdoor Grill, and others on this website are used solely for identification. Designing Backyards is an independent online-only retailer and is not officially affiliated with, licensed by, or endorsed by these brands.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will reflect changes to our practices or for operational, legal, or regulatory reasons. We will update the “Last updated” date and post the revised version on the Site.
How We Collect and Use Your Personal Information
We collect personal information from various sources, depending on how you interact with us. This includes data we collect directly, automatically, or from third parties.
We also use your data to communicate with you, provide or improve our Services, comply with legal obligations, enforce our terms, and protect our rights and users.
What Personal Information We Collect
"Personal information" refers to information that identifies or relates to you. We may collect:
Information We Collect Directly from You
- Contact details: name, address, phone number, and email
- Order information: billing/shipping address, payment confirmation
- Account information: username, password, security details
- Support info: messages or inquiries you send us
Some features may not function if you choose not to provide this information.
Information We Collect About Your Usage
We may automatically collect certain data ("Usage Data") via cookies, pixels, and similar technologies. This includes device type, browser, IP address, network details, and how you use our Site.
Information We Obtain from Third Parties
We may receive information from third parties, including:
- Service providers (e.g., Shopify)
- Payment processors (e.g., card/bank info)
- Analytics and advertising partners (via pixels, SDKs, cookies)
This data will be treated per this Privacy Policy. Also see Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services: including payments, orders, shipping, returns, and account management
- Marketing and Advertising: promotional emails, SMS, ads on-site and elsewhere
- Security and Fraud Prevention: detect and act on fraud, illegal activity, or breaches
- Communication & Service Improvement: customer support and better service delivery
Cookies
We use Cookies to improve user experience and analyze interactions. Learn more here: Shopify Cookies Policy.
Cookies can be managed via browser settings. Disabling them may impact your experience. We also support Global Privacy Control (GPC) signals. Learn more at https://globalprivacycontrol.org/.
How We Disclose Personal Information
We may disclose personal information in the following cases:
- To vendors and service providers
- To business and marketing partners
- At your request or with your consent
- Within our corporate group
- During mergers, legal processes, or protection of rights
Categories Disclosed in the Past 12 Months:
- Identifiers (name, email, phone)
- Customer Records (contact and order details)
- Commercial information (order history)
- Internet/network activity (Usage Data)
- Geolocation data (IP-based)
Categories of Recipients:
- Vendors and third-party service providers
- Marketing and business partners
- Affiliates
We do not use sensitive personal info for profiling without your consent.
Sales and Sharing
We have shared the following data categories for advertising purposes over the past 12 months:
| Category of Personal Information | Recipients |
|---|---|
| Identifiers (e.g., name, email) | Marketing partners |
| Commercial info (e.g., order history) | Marketing partners |
| Usage Data | Marketing partners |
User Generated Content
Any content you post publicly (e.g., reviews) is visible to others. We’re not responsible for third-party use or access.
Third Party Websites and Links
We’re not responsible for third-party sites or how they handle your data. Please review their privacy policies independently.
Children’s Data
We don’t knowingly collect data from children. If you believe your child provided us information, contact us to request deletion.
Security and Retention
We use appropriate security measures, but no method is 100% secure. Data retention depends on legal, operational, and contractual needs.
Your Rights
- Access / Know: Request a copy of your data
- Delete: Ask for data to be deleted
- Correct: Fix inaccurate data
- Portability: Transfer your data
- Restrict Processing: Limit how we use your data
- Withdraw Consent: Where consent applies
- Appeal: If we reject your request
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Communication Preferences:
To opt out of SMS messages at any time, reply STOP to any text message from us.
You can exercise these rights via our website or by contacting us. We may verify your identity before processing requests.
Complaints
Contact us with any concerns. If unresolved, you may appeal or contact your local data authority.
International Users
We may store and process your data outside your country. Transfers are done under legal safeguards like Standard Contractual Clauses (SCCs).
Contact
Email: support@designingbackyards.com
Phone: (973) 397 5359
Office Hours: 9AM–5PM EST (Monday to Friday)
Live Chat: Available on our website during business hours