Broil King's Limited Warranty applies only to the original purchaser for products used exclusively in the US and only covers the repair or replacement of parts defective under normal domestic use.
Warranty periods vary significantly by model:
- Imperial, Regal, and Baron grills offer a Lifetime Warranty on the lid and cast aluminum cookbox, a 15-Year Warranty on cast stainless/stainless steel grids, a 10-Year Warranty on Dual-Tube and Rear Burners, and shorter terms for other parts.
- Gem and Porta-Chef grills primarily offer 10 Years on the lid and cookbox and 5 Years on stainless steel main burners.
- Pellet/Smoke models carry a 5-Year Warranty on the steel cookbox, main burners, and stainless steel grids.
- Most remaining parts and paint across all models are covered for 2 years.
The warranty does not cover commercial use, normal wear and tear, shipping or labor costs, service calls, indirect damages, or failures due to abuse, improper installation/maintenance, severe weather, or chemical exposure.
To file a claim, contact OMC directly and provide your product information and proof of purchase. More details for your specific model can be found in the owner's manual.