Tagwood BBQ's Limited Warranty duration varies by model, ranging from 5 Years for most stainless steel units down to 1 Year for others, covering defects in material and manufacturing. The warranty is non-transferable and requires the original sales invoice.
It excludes normal issues like rust, heat discoloration, scratches, and damage from misuse, commercial use, or improper maintenance. Notably, all customers must regularly tighten the screws to maintain safety and performance. To file a claim, email info@tagwoodbbq.com with pictures of the damaged part and invoice, along with your serial number. For more details on models and coverage, visit the manufacturer's site.
